Online training: Safe conversations with trainees – practical knowledge for everyday life with Anja K. Haftmann

1 x half-day in the morning

4 hours, 8.30 am – 12.30 pm

digitally via MS Teams

Costs:
€ 235.00 plus VAT

Target group:

  • Trainers and skilled workers providing training
  • Team and shift leaders with training or support tasks
  • Employees who instruct or accompany trainees or new colleagues

Objectives:
Participants refresh their communication techniques and learn how to speak clearly, motivationally and appropriately to the situation in their day-to-day work with trainees – even when things get difficult.

They take away concrete tools for giving instructions clearly, giving targeted feedback and getting to the heart of conversations.

Methods:
Short theoretical impulses, sharing experiences, conversation exercises, reflection & feedback

Contents:
The following procedure awaits you:

  • Introduction: Getting to know each other and expectations
  • Giving feedback that gets through
  • Use clear “I” messages
  • Ask specific questions
  • Formulate praise and criticism appropriately
  • Name goals clearly
  • Give clear instructions and check them
  • Discuss your own practical cases and find solutions
  • Conclusion: Conclusion and insights

 

Lecturer:

Prof. Dr. Anja K. Haftmann
Developing managers!
Training – Coaching – Consulting

Notes:

Admission requirements:
No admission requirements are necessary for this seminar.

To the reservation