Operating technology:
- Maintenance plans, servicing, energy generation, drives, gearboxes
- Workplace regulations, materials management, etc.
Operational cost management:
- Personnel costs, organization, cost accounting, calculations
- Remuneration, time management, planned costs, etc.
Quality management:
- Concept of quality, quality circle, EFQM self-assessment system
- Explain thinking in processes, 7-Q tools, PDCA cycle
- Understanding FMEA thinking and working methods, standards including DIN ISO 9001-2015, etc.
Occupational, environmental and health protection:
- Basic concepts in occupational health and safety, dual occupational health and safety system
- Company obligations, general importance of health protection
- Occupational diseases and accidents at work, immission control, appendix on occupational diseases
Planning, control, communication:
- Work system design, work organization, process structures, logistics as an operational function
- Production and manufacturing program, information and communication system
Personnel management and personnel development:
- Leading, motivating, recruitment, moderation, technical discussion
- Team development, presentation, instruments of personnel selection, practical exercises, etc.